This Privacy Policy explains how the 57messages team ("57messages," "we," "us," or "our") collects, uses, shares, and protects information when you use the 57messages mobile application and related support services.
1. Information We Process
Account and profile information
Examples: phone number, email address, username, nickname, avatar, account ID, password credentials or verification status. Why: to create, authenticate, secure, and manage your account.
Messages and social information
Examples: friend relationships, group membership, conversation lists, and the text, images, or videos you choose to send. Why: to deliver, synchronize, and display your communications.
Device, network, and diagnostic information
Examples: device model, operating system, app version, IP address, network status, login records, crash data, and service logs. Why: to maintain security, prevent abuse, troubleshoot problems, and improve reliability.
Support communications
Examples: questions, screenshots, account identifiers, or contact details you send to support. Why: to respond to requests, investigate issues, and resolve disputes.
We collect information you provide, information generated when you use the service, and limited information received from service providers that help us operate 57messages.
2. Device Permissions
57messages may request the following permissions only when the relevant feature needs them:
- Photos: to select, send, or save images and videos.
- Camera: to take a photo or video to send in a conversation.
- Notifications: to alert you about new messages and account activity.
- Network access: to connect to our servers and send or receive messages.
You can change permissions in iOS Settings. Some features may not work without the permissions they require.
3. How We Use Information
- Provide, operate, maintain, and improve 57messages.
- Create and secure accounts, authenticate users, and synchronize conversations.
- Deliver messages, media, notifications, and customer support.
- Detect spam, fraud, abuse, security incidents, and violations of our Terms.
- Comply with applicable laws and enforce our legal rights.
4. How We Share Information
We do not sell your personal information. We may share information in these limited circumstances:
- Service providers: vendors that host infrastructure, deliver messages, provide diagnostics, or support operations, only as needed to perform services for us.
- Safety and legal reasons: when reasonably necessary to comply with law, respond to valid legal process, protect rights or safety, investigate abuse, or enforce our Terms.
- Business changes: as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
- With your direction or consent: when you ask us to share information or otherwise consent.
Messaging infrastructure
57messages uses Tencent Cloud Chat to support message delivery, conversations, groups, and synchronization. Depending on your use, this provider may process account identifiers, device and network information, message transmission data, and service logs on our behalf. We require service providers that process user data for us to provide the same or an equivalent level of protection described in this policy.
5. Retention and Security
We retain information for as long as reasonably necessary to provide 57messages, maintain security and business records, resolve disputes, and meet legal obligations. Retention periods vary by information type and purpose. When information is no longer needed, we delete or de-identify it where reasonably practicable.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information; object to or restrict certain processing; or withdraw consent. You can also:
- Update available profile details within 57messages.
- Manage camera, photo, and notification permissions in iOS Settings.
- Request account and personal-data deletion by emailing support@82.nz from the address associated with your account.
We may need to verify your identity before completing a request. We may retain limited information when required by law or for legitimate purposes such as fraud prevention and dispute resolution.
7. Children
57messages is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information without appropriate consent, contact us so we can investigate and take appropriate action. Minors should use 57messages only with the consent and guidance of a parent or legal guardian.
8. International Processing
Your information may be processed in countries or regions other than where you live. Where required, we use appropriate safeguards for international transfers and handle information as described in this policy.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes to 57messages, our practices, or applicable law. We will post the revised policy on this page and update the “Last updated” date. If a change is material, we will provide additional notice where required.
10. Contact Us
For questions, privacy requests, or complaints, contact:
Operator: 57messages Team
Email: support@82.nz